Site Ground Reviews and Performance in 2021

Technology has changed dramatically and now everyone wants to be online. The traditional ways of marketing and business have changed over time and the definition also changed.

As people are coming online and the number is keep growing, business is making their presence online. This wide-spread platform has a huge platform to grow.

Whenever someone needs to establish their online presence, two things most needed. One is a domain name and another one is the host. But the problem is there are hundreds of hosting providers and there is a lot of confusion as well.

There are many big plays in this space but they are giving the service as they should. But SiteGround is one of the most famous hosting service providers in recent times with their best level services.

So in this post, we will do the SiteGround review and analyze their hosting plans and services.

So let’s get started.

About SiteGround

SiteGround was founded in 2004 by some university friends. Companies headquarter is in Sofia, Bulgaria. They have 6 office locations and data centers on three continents.

Now the company is empowering more than 2,000,000 domains worldwide. The company has more than 500 employees.

SiteGround is one of the companies that is recommended by WordPress.org.

Hosting

Let’s discuss their hosting services first.

Shared hosting

SiteGround is known for its affordable shared hosting plans. Some bloggers also considered it as the best-shared hosting provider as well. There are 3 plans in the shared hosting.

StartUp: With the StartUp plan, you can host a single website. This plan also includes 10 GB disk space, unmetered bandwidth, free SSL certificate, free Cloudflare CDN, unlimited email accounts, free daily backup, etc. This plan costs $3.95 per month.

GrowBig: With the GrowBig plan, you can host unlimited websites. This plan also includes 20 GB disk space, unmetered bandwidth, free SSL certificate, free Cloudflare CDN, unlimited email accounts, free daily backup, free site transfer, SuperCacher, WordPress staging, etc. This plan costs $5.95 per month.

GoGeek: With the GoGeek plan, you can host unlimited websites. This plan also includes 30 GB disk space, unmetered bandwidth, free SSL certificate, free Cloudflare CDN, free site transfer, SuperCacher, WordPress staging, unlimited email accounts, free daily backup, advanced priority support,  etc. This plan costs $11.95 per month.

Among the above 3 plans, SiteGrounds recommends the GrowBig plan.

WordPress hosting

SiteGround provides the best level of managed WordPress hosting. There are 3 plans in this category.

StartUp: With the StartUp plan, you can host a single website. This plan also includes 10 GB disk space, unmetered bandwidth, free Cloudflare CDN, unlimited email accounts, free SSL certificate, free daily backup, etc. This plan costs $3.95 per month.

GrowBig: With the GrowBig plan, you can host unlimited websites. This plan also includes 20 GB disk space, unmetered bandwidth, free daily backup, free SSL certificate, free Cloudflare CDN, free site transfer, WordPress staging, SuperCacher, unlimited email accounts, etc. This plan costs $5.95 per month.

GoGeek: With the GoGeek plan, you can host unlimited websites. This plan also includes 30 GB disk space, unmetered bandwidth, free SSL certificate, SuperCacher, WordPress staging, free Cloudflare CDN, free site transfer, unlimited email accounts, free daily backup, advanced priority support, pre-installed Git for WordPress, etc. This plan costs $11.95 per month.

Among the above 3 plans, SiteGround recommends the GrowBig plan.

Specification wise, the shared hosting and the WordPress hosting plans are almost the same. Plans name and pricing is also the same as on the shared hosting. The only difference is the hardware used in WordPress hosting is specially optimized for WordPress-based sites. This is because you can get the best possible optimization and faster execution.

Cloud Hosting

SiteGround provides managed cloud hosting services. In this category, they provide 4 plans.

Cloud Hosting

Entry: The Entry plan includes, 2 CPU cores, 40 GB SSD storage, 4GB RAM, 5 TB bandwidth, etc. This plan costs $80.00 per month.

Business: The Business plan includes, 3 CPU cores, 60 GB SSD storage, 6 GB RAM, 5 TB bandwidth, etc. This plan costs $120.00 per month.

Business Plus: The Business Plus plan includes, 4 CPU cores, 80 GB SSD storage, 8 GB RAM, 5 TB bandwidth, etc. This plan costs $160.00 per month.

Super Power: The Entry plan includes, 8 CPU cores, 120 GB SSD storage, 10 GB RAM, 5 TB bandwidth, etc. This plan costs $80.00 per month.

Among these 4 plans, SiteGround recommends the Business plan.

If you don’t want to purchase the above plan, then SiteGround also allows you to configure your own cloud server.

WooCommerce hosting

SiteGround provides managed WooCommerce hosting. There are 3 plans in this category.

WooCommerce

StartUp: With the StartUp plan, you can host a single website. This plan also includes 10 GB disk space, unmetered bandwidth, free Cloudflare CDN, free daily backup, unlimited email accounts, free SSL certificate, etc. This plan costs $3.95 per month. This plan is best for beginner level WooCommerce users.

GrowBig: With the GrowBig plan, you can host unlimited websites. This plan also includes 20 GB disk space, unmetered bandwidth, free daily backup, free SSL certificate, free site transfer, WordPress staging, SuperCacher, unlimited email accounts, free Cloudflare CDN, etc. This plan costs $5.95 per month.

GoGeek: With the GoGeek plan, you can host unlimited websites. This plan also includes 30 GB disk space, unmetered bandwidth, free SSL certificate, SuperCacher, free daily backup, WordPress staging, free Cloudflare CDN, unlimited email accounts, free site transfer, advanced priority support, pre-installed Git for WordPress, etc. This plan costs $11.95 per month.

Among the above 3 plans, SiteGround recommends the GrowBig plan.

Dedicated server hosting

SiteGround also provides dedicated server hosting. There are 3 plans in this category.

Dedicated Hosting

Entry Server: This plan includes, Intel Xeon E3-1230 SSD, 16 GB DDR3 RAM, 480 GB SSD, 10 TB Bandwidth, 8 MB CPU Cache, 4 CPU Cores, 8 CPU Threads, 3.20Ghz CPU Clock Speed. It costs $269 per month.

Power Server: This plan includes, Intel Xeon E3-1270 SSD, 32 GB DDR3 RAM, 960 GB SSD, 10 TB Bandwidth, 8 MB CPU Cache, 4 CPU Cores, 8 CPU Threads, 3.50Ghz CPU Clock Speed. It costs $349 per month.

Super Power Server: This plan includes, 2 x Intel Xeon E5-2630 SSD, 64 GB DDR3 RAM, 2x960GB SSD in RAID1, 10 TB Bandwidth, 2 x 6 CPU Cores, 2 x 12 CPU Threads, 15 MB CPU Cache, 2.00Ghz CPU Clock Speed. It costs $729 per month.

SiteGround gives you 3 data center choices, USA, Europe, Asia-pacific.

Each dedicated server hosting plans includes some additional services like WHM & cPanel, Apache/Nginx & CentOS, Softaculous Autoinstaller, Exim Mail Server, 5 Free Dedicated IPs, MySQL 5 & PostgreSQL, Private DNS Server Setup, Free Cloudflare CDN, 5 PHP Versions, IP Tables Firewall, SSH Access, etc.

Enterprise hosting

SiteGround also provides Enterprise hosting. This is the highest level of hosting you can get from the company.

Entrepreneur Hosting

There is no fixed resources or pricing plans in this category. As the requirement of this type of hosting is occasional and the need also varies, they have not fixed it.

If you ever wanted this type of hosting, then you have to fill out a simple form to contact the company. The company officials will contact you and discuss the plan.

Pros and cons of SiteGround

Let’s discuss some of the pros and cons of SiteGround

Pros: Let’s discuss some of the advantages of SiteGround

Strong uptime

As you know uptime is very important for a hosting provider as well as a customer.

SiteGround cares about the uptime. They have an average of 99.99% uptime during our test.

We have been tracking SiteGround’s uptime through some third-party tools.

Here is a tabular representation of the uptime during past months.

Month Avg Uptime In %
March 2018 99.99%
April 2018 99.99%
May 2018 100%
June 2018 100%
July 2018 99.99%
August 2018 99.96%
September 2018 100%
October 2018 99.98
November 2018 99.99%
December 2018 100%
January 2019 99.99%
February 2020 99.98%
Aug 2020 99.99%
Jan 2021 100%

In the last 12 months, they have an average of 99.99% uptime. It is greater than the average industry standard, 99.94%.

  1. Load time is also good

The page loading time of SiteGround is above average.

Load time matters a lot now a day. As people are mostly using mobile devices, it is even more important to consider this thing. Google also added page loading speed in its algorithm.

As recommended by Google, your page should load within 3 seconds. A slow-loading page has a direct impact on your business goal.

As a site owner, you would never want to lose customers just because of slow loading.

Although a lot of factors affect the page loading speed, one of the most important ones is your host.

Fortunately, you don’t have to worry about the speed if you are using SiteGround. It has an average of 712 ms load time. This is not the fastest in the industry but above the average.

Here is a tabular representation of the loading speed of the page during previous months.

Month Avg Load Time In ms
April 2018 698
May 2018 690
June 2018 756
July 2018 723
August 2018 698
September 2018 680
October 2018 736
November 2018 727
December 2018 714
January 2019 704
December 2019 697
March 2020 710
Aug 2020 735
Jan 2021 686

 

  1. Good customer support

Customer support is a vital thing in every type of hosting. No matter how professional you are or you are just a beginner, hosting customer support is a necessity.

Things may be going wrong at any moment and you may not know what’s wrong happens. At that time you need to contact your customer support executive. And moreover, they should ready to help you out.

We have tested SiteGround’s customer support. During our test, I have asked several questions and queries to the support staff. The support staff was knowledgeable and given all the answers correctly. I have asked some beginner level as well as pro-level questions.

They provide 24/4 customer support. You can contact their support team via phone call and live chat.

We have also collected some reviews from some forums and Facebook groups. To get more reviews we also have created some polls. We got many good reviews on SiteGround’s customer support.

  1. Free CDN and SSL Certificate

SiteGround provides free CDN and SSL certificates with all of their hosting plans.

The necessity of a secure site is important than ever. Famous web browser, Google Chrome started showing a warning if a site is not secure. You will see a red warning saying “not secure”. This may lead to a bad user experience.

That’s why SiteGround provides free SSL certificates with their hosting plans. You can integrate it into your site and make it secure.

In addition, you will get Cloudflare CDN (one of the best CDN in the world). CDN has several benefits and that the story of another day.

  1. Free site migration

SiteGronds gives you a free site migration option. They have created a free WordPress migration plugin that works with their hosting.

You need to install the plugin on that site you want to migrate. You need to validate the plugin first which takes a few minutes. This is a good way to migrate a site from one host to another host.

  1. Can be helpful for all level users

No matter you are a beginner or experienced blogger, SiteGround has a little for everyone.

For a beginner, they provide a feature-rich admin panel and drag-and-drop website builder. If you are a beginner, then you won’t face any difficulty during use.

For experienced bloggers, they provide various software and features that can be integrated into your site and enhance functionality.

  1. Easy to use SiteTool

SiteGround has made a remarkable change in its control panel in July 2019. They came up with their own custom made control panel called SiteTool. Existing users can keep using the old cPanel without any hustle until they switch to the new SiteTool.

They analyzed the traditional cPanel features deeply and figure out what are the drawbacks. The main goal of this admin panel is to provide users a good UI so that they can manage their site easily.

SiteTool has a nice and clean user interface. Beginners can use it without any hustle from day one. After the release of this new SiteTool, they provide this admin panel with each of their hosting plan.

You don’t have to pay extra for this tool. This is free and is associated with your hosting plan.

  1. 30-days money-back guarantee

SiteGround provides a 30-day risk-free money-back guarantee with their shared hosting plans. On higher-level plans like cloud and dedicated servers, they give you a 15-day money-back guarantee.

Before going to purchase their plan, check the refund policy carefully.

  1. Extensive knowledgebase

SiteGround has an extensive knowledge base that covers many things. You will find a lot of knowledgeable articles describing many aspects of hosting, cPanel, etc.

Moreover, they have created, different tutorials for WordPress, Joomla, Magento, Drupal. You will get a lot of things in these tutorials. Each tutorial is made in-depth and one can learn so many things.

Cons: Let’s discuss some of the cons of SiteGround.

Higher renewal rate

Most of the well-known hosting provider does the same thing as SiteGround. They advertise a low-cost purchase plan.

But tweak is, they don’t show you the renewal cost. Usually, the renewal cost is double (sometimes triple even) than the purchase price.

For example, the plan costs $3.95/month at the time of purchase jumps to $11.95 when you renew. This is very surprising but true. You can ask their customer support about the renewal charge.

  1. No free domain

Most of the web hosts offer a free domain with their hosting plan. But SiteGround is one of the companies that doesn’t provide a free domain.

This is one type of free gift by the hosting provider to their customer. Domain name only cost less than $10 per year. But SiteGround doesn’t want to provide it for free.

  1. Setup fee for monthly billing

Surprisingly, SiteGround punished customers who want to buy a plan for one month only with their setup fee for monthly billing.

There is a $14.95 setup fee if you do monthly billing. But if you purchase a longer billing period, then there will be no setup fee.

To say frankly, SiteGround forces you to buy a higher plan and give them more money.

  1. Limited “Cheap” Plan

At first sight, one can easily know that the price is cheap. But the cheap plan also has fewer features.

The cheapest plan (StartUp) costs $3.95 per month. But you can only host a single website and get 10 GB disk space, unmetered bandwidth. The plan can handle only 10K visitors per month.

Conclusion

So these are the things you should know about SiteGround. In this SiteGround review post, we have discussed many things that you should take into consideration at the time of purchase.

Many pro bloggers are using SiteGround and also recommend buying. SiteGround has strong uptime, above-average loading speed, and good customer support. If you are searching for a good web hosting provider that provides overall good performance, then SiteGround is one of the best choices.

Leave a Comment